Terms and Conditions
American Billiard Company Ltd have a registered office at Asquith Avenue, LS27 9QX specialising in the supply of fun gaming equipment for the home.
The website https://gameroomequipment.uk is the pool table sales and information portal for American Billiard Company Ltd
These Terms and Conditions are between American Billiard Company Ltd and you, and applies to all transactions. Please read this Agreement carefully before you place your order.
Placing Your Order:
By ordering from American Billiard Company Ltd, you agree to this Agreement and the Terms and Conditions described below. Feel free to contact us at any time prior to ordering from our site. There are many things to consider when deciding on your product of choice and we are here to assist every step of the way.
Acceptance of Orders:
All orders are subject to acceptance by American Billiard Company Ltd. Your order will have been accepted by the provision and supply of a Confirmation of Order from us. At this point, a binding contract will be created in accordance with this Customer Service Agreement. If the item you require is out of stock, or the price has increased between the time of the order and our acceptance of it, we will contact you to advise such. You will then need to confirm to us whether you wish to proceed or not.
Where prices are quoted, they are stated in GB£ Sterling. Billard Toulet prices are highlighted in GB£ Sterling as a guide, but will be offered to you as a quotation in Euros with a GB£ Sterling equivalent price current at time of enquiry based on exchange rates provided by Barclays Bank plc.
This quote will be valid for 48hrs
American Billiard Company Ltd may offer you a Lowest Price Guarantee subject to the following qualifications:
* The original product must be purchased from American Billiard Company Ltd
* Your claim must be made within 14 days from purchase date, email or fax the cheaper merchant’s page link or advertisement
* The product must be the same model, and color purchased at American Billiard Company Ltd
* Limited to three identical items per customer
* The merchant offering the lower price must have the product currently in stock, available for purchase at that price and be located in the UK.
* The online merchant must be an established online store and thus the policy does not apply to auction sites, online marketplaces or dynamic group purchase sites such as Pricedropper eBay, Amazon etc…
* Does not apply to merchants offering special promotions such as free shipping, sale prices, rebate offers, coupon offers, quantity discounts or membership requirements for buyers and/or sellers
* Subject to change without prior notice
Listings and Descriptions:
American Billiard Company Ltd makes every effort to ensure that the product descriptions and photographs provided on our websites and any other media are accurate and life-like. Whilst the reproduction of colours and styles contained on the photographs shown on this website and other media are as accurate as image and photographic reproduction will allow, American Billiard Company Ltd cannot accept responsibility for slight variations in colour or style.
American Billiard Company Ltd accept payment by cheque, interbank transfer, Banker’s Draft, good old fashioned cash and any of the following debit and credit cards: Visa, Mastercard, Maestro or Delta via Stripe or PayPal. All forms of payment will be required to have satisfactorily cleared prior to our despatch of goods – if you are paying by cheque, please allow up to 10 days for clearance. We may require further proof of identification from you so as to protect both ourselves and you.
We do not require any upfront payment from you on our website for you to place an order. Unlike other companies, you simply need to go through the checkout process and opt for our 50% deposit option. We will then contact you to confirm everything you require and offer you two options to pay your deposit (i) via Stripe or (ii) via bank transfer.
If you opt for the Stripe option, please note that a surcharge of 1.95% may be applied to cover charges to us for accepting and processing your payment. There is no surcharge for bank transfer.
All outstanding balances must be cleared payment prior to your goods being delivered.
Any special order items will be advised at time of purchase or before if you have contacted us before placing your order. Please be sure that you understand your right to cancel as outlined below.
American Billiard Company Ltd use all reasonable endeavours to ensure that all information on this website is accurate. In the unlikely event that an incorrect price is displayed in relation to any product on this site due to a clerical, typographical or pricing error, American Billiard Company Ltd shall have the right to refuse to accept any order or cancel any contract to supply such product whether or not the order has been confirmed.
Delivery is usually within 15 days via either Royal Mail or Hermes and Nextday via UPS Parcel Delivery to UK addresses, or UPS / DHL to the rest of Europe.
Billiard tables will be delivered and assembled by our dedicated professional installation team. We will contact you within 48 hours of your order to discuss lead times and a convenient day or days of the week for installation. For special order items, this may be up to 13 weeks in the future.
Football tables are supplied via third-party distribution. Please ensure that you read the Delivery section on the website for the brand of table you wish to order for the details. By placing your order, you will be deemed to have accepted and understood this process.
Where we are delivering and assembling billiard tables or football tables that require dedicated delivery, should it not be possible to deliver and/or fit such items, we reserve the right to charge £300 plus VAT to cover re-delivery/fitting costs. This may as an example only be due to building work not being completed, carpets not being fitted, room size not adequate etc…
If you have any questions, please check with us beforehand on (T) 0113 238 0302
Right to Cancel Goods (Retail Sales Only):
You have the right to cancel your order for goods that you have placed with us, unless such have been specially ordered or customised for you, for any reason what-so-ever until fourteen (14) working days after receipt of the goods. However, this only applies for inspection of the goods only. You are deemed responsible for taking reasonable care of the goods whilst they are in your possession for the period of the fourteen day cooling-off time. During this time, you should not open, damage or do anything to the products (or any of its component parts), dismantle, alter in any way. You must also agree to keep all boxes and packaging relating to the product and all its component parts safe and in the same unused condition that they were supplied to you.
Should you decide to excise your right to cancel, you must advise us in writing (email is acceptable) within the fourteen day cooling-off period. We will confirm the address which the products must be returned to you and you must take care to repack such items into the original packaging – it is your responsibility to ensure the items are not damaged in any way upto it/them leaving you. You should use a signature on receipt service to return the item(s) to us, so that you can exercise any claim for compensation in any case of loss or damage by the carrier. You should be aware that these charges are in addition to any and all carriage/shipping charges applied by us originally and are at your cost.
*Where goods are designated as “special order” goods these shall be exempt from the Distance Selling Regulations. Should you decide not to accept “Special order” designated goods for whatever reason you will lose any deposit.
Special Order items are currently:
- All Billard Toulet and Debuchy by Toulet products
- All Stella Loisirs products
- All EuroBillards products
Right to Cancel Goods (Trade Sales Only):
You may cancel your trade order anytime up to 7 (seven) working days prior to delivery without charge. Cancellation of order(s) after this time will result in a charge of £300 plus VAT to cover our costs. Cancellation must be received and acknowledged in writing (email is acceptable). There is no applicable ‘cooling off period’ for trade sales
Damaged / Missing Goods:
When goods are delivered via a carrier it is your responsibility to check that the package has not been damaged on route by the carrier – most carriers have the customer sign that the goods have been “received in good condition” – if you are unable to check the delivery fully before signing please ensure you cross this phrase out and clearly mark the consignment note “UNCHECKED” otherwise the carrier will be unlikely to honour any claim which may arise once the goods have been checked.
If goods do arrive damaged please notify us with 48 hours of receipt after this time we will be unable to consider any claim for missing / damaged product. Unfortunately many carriers require photographic proof of any damage. As such we will require you to keep all packaging in the event of a claim for damage to goods. Please take images of the damaged packaging and items and contact us via email@example.com
If goods are damaged / missing we will supply replacement product or alternative goods to the original order value – it is not company policy to offer a cash refund under such circumstances.
If Royal Mail services have been used by American Billiard Company Ltd in good faith to deliver the goods to you and the goods have not arrived, and where the goods were not requested via any express service – you must allow upto 14 days after the date of despatch before we are able to claim for the loss of goods – it is recommended to opt for express services if possible.
For problems relating to football tables, please note: You must have identified the issue to the delivery team. Unless otherwise advised, they will bring the damaged/faulty table back to the warehouse and issue an order for a replacement item to be sent. This may take up to 14 working days to facilitate
For problems relating to billiard tables, please note: So long as the table is playable (such as missing threads in the cloth or scratches and knocks on the rails or cabinet etc…), we will seek to rectify the problem as fast as we can. However we reserve the right to rectify these issues when our fitting team is next in your location up to a reasonable amount of time.
Where a billiard table cannot be assembled to a condition fit for play, we will seek to rectify the problem as fast as possible. Please bear in mind that replacement items may have to be shipped from the other side of the world
American Billiard Company Sales & Customer Service
a) If you want to contact us in the UK about our product range or this website, please call our Information Line on 0113 238 0302 or e-mail firstname.lastname@example.org between Monday and Friday, 9.30 am to 17.30 pm GMT or visit our website https://AmericanBilliardCompany.co.uk;
b) If you want to contact us from outside the UK about our product range or this website, please call our Information Line on +44 113 238 0302 or e-mail email@example.com between Monday and Friday, 9.30 am to 17.30 pm GMT or visit our website https://AmericanBilliardCompany.co.uk;
Tel: +44(0)113 238 0302
American Billiard Company Ltd
P.O. Box 168
Trademarks & Copyright
The products and images in this website are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. Site design is Copyright M. Hemmins 2003-2016